Return / Credit Policy
The NetCore Inc. is committed to providing you with the best
customer experience, and we stand behind the
products and services being offered. We are committed to
providing cutting-edge technology and on-going
In line with providing our customers with the best quality and
client experience, we have established a
considerate cancellation and refund policy.
GENERAL CREDIT POLICY – DIGITAL
Customers who cancel all services will receive a credit to be
applied against outstanding account balances, if any.
Current customers, adding a new level of subscription service
qualify to receive a credit only on those newly added services. Credits will be
issued for the newly added subscription services only.
Installation fees will not be refunded.
The credit to the customer will not be issued, until any
equipment associated with the contract has been returned.
Early Termination Fees will not apply if customer has notified of
its election to terminate the service.
REFUND POLICY - DIGITAL MARKETING & TEHCNOLOGY SERVICES
We plan each project by dividing work into
milestones, and all projects begin with a complete
discovery/analysis and creation of a scope of work document.
This is done to make sure that both parties have
complete understanding of the work required and thus
eliminate the potential for project cancellations, reversals, or
disputes regarding refunds/return.
As there is time spent to achieve every
milestone and complete every phase or module, a refund is not
applicable for the work already completed.
In the event of a project terminated on a mutual
agreed basis, the client will have control of all completed
work, and any payment for further development will become void. No
previous payment or deposit would
No payment will be refunded, once the client
approves mock-up designs or initials documentation and we
move into the development phase of the project.
There are no partial refunds for projects
mid-way through a milestone phase.
No cancellations are entertained for services
that our marketing team has offered on special occasions.
These are limited time offers and cannot be cancelled.
Digital marketing packages are not refundable,
but the client may cancel and get the alternate plan with a
written notice of 07 days in advance.
We do not offer refunds on deposits or payments
for projects, which are abandoned or lay dormant for
more than 15 days.
The NetCore Inc., does not have control over the
policies, and practices, of third party companies/websites
such as, but not limited to, Google, Google My Business, Yelp, Trip
Advisor, Expedia, Travelocity, Orbitz,
Booking.com, Bed and Breakfast.com, or similar
The NetCore Inc., does not have control over
third party social media companies and practices such as,
but not limited to, Facebook, Twitter, Instagram, or similar
Client assumes all risk, responsibility for all
client website(s) content, photos, social media content, and
Client also assumes all risk, and
responsibility, for content that is posted to any social media site,
NetCore Inc., on the client’s behalf.
Visit our client privacy page for more
The NetCore Inc., clients on an ongoing monthly
marketing plan may cancel their plan, with 07 days prior
The NetCore Inc., does not refund partial month
Cancellation only applies after the 30-day
cancellation-waiting period is over. Client will be charged for any
work done during the 30 days’ cancellation period.
Clients who receive a new website design, as
part of an ongoing monthly marketing plan, are not eligible
to cancel their plan in the first 180 days. However, if the client
cancels before the 180 days requirement,
the total of all unpaid pending monthly charges will be owed.
We will reimburse no later than 30 days from the
day of receiving the return/refund request, and we will
use the same means of payment as the customer used for the order,
and the customer will not be charged
for any fees for such reimbursement.
According to their nature, inseparably mixed
with other items; Regular priced services may be refunded,
but Promotional Services will not be refunded.
In order to exercise your right of cancellation,
the customer must inform us of the decision by means of a
clear statement, by any of the following ways:
ii. By visiting this page on our website:
If you have any questions about our Returns and Refunds Policy,
please contact us:
By email: email@example.com
ii. By visiting this page on our website: